Who is iDecoMart?

iDecoMart is a top online retailer for custom neon signs, offering vibrant, personalized art for homes, businesses, and events worldwide.

Why choose iDecoMart for custom neon signs?

iDecoMart offers high-quality neon signs with durable LED materials, customizable design options, and dedicated customer service for a seamless ordering experience.

What products does iDecoMart offer?

iDecoMart offers a diverse range of neon products, including custom signs, art, and accessories, designed for safety, durability, and easy installation.

 

How do I place an order with iDecoMart?

Ordering from iDecoMart is easy. Visit our site, explore products, use customizer for neon signs, add to cart, checkout. Enter shipping and payment info for delivery.

What information is needed to order a custom neon sign?

To order a custom neon sign, provide text/design, select font/colors, specify size/style, and provide shipping/payment details. Customer support is available for assistance.

How can I track my order status?

Order confirmation email and tracking number provided for neon sign orders. Log into iDecoMart account for order status. Customer support available for assistance.

How do I design my custom neon sign using the iDecoMart customizer?

Easily customize your neon sign online by choosing the 'Custom Neon' option. Enter text, select font and colors, adjust size, and preview your design before ordering.

What colors and fonts can I choose for my custom neon sign?

iDecoMart offers a variety of colors and fonts to cater to any style, from bold hues to soft tones. Choose the perfect color and font for your decor to create a unique design.

Can I get a design proof before ordering my neon sign?

Design proofs provided for all custom orders. Submit design, team creates digital proof for approval. See how neon sign looks, make changes before production. Ensure satisfaction before crafting begins.

What materials are used for iDecoMart neon signs?

Our neon signs use high-quality LED neon flex, a durable and energy-efficient material. It's shatterproof, safe, bright, and long-lasting. Mounted on clear acrylic for easy installation and modern appearance.

Are iDecoMart neon signs safe to use?

Our neon signs are designed with safety in mind. The low voltage LED neon flex is safe for indoor and outdoor use, cool to touch, and energy-efficient. Each sign undergoes thorough testing to meet high safety standards.

Are iDecoMart neon signs safe to use?

Yes, our neon signs are designed with safety in mind. The LED neon flex material is low voltage and cool to the touch, making it safe for both indoor and outdoor use. Our signs are also energy-efficient, reducing the risk of overheating. Each sign is thoroughly tested before shipping to ensure it meets our high safety standards.

What payment methods are accepted by iDecoMart?

iDecoMart accepts major credit cards, PayPal, and other secure payment options for your convenience during checkout. Secure transactions are prioritized to protect your financial information.

What are the shipping options and costs?

We offer various shipping options like standard and expedited with costs based on order size and location. Checkout displays methods and costs for timely, reliable delivery.

How long does it take to receive my order?

Standard production time for custom neon signs: 2-3 days. Shipping varies based on location and method. Most orders delivered within 1-2 weeks. Rush My Order available for urgent requests.

Does iDecoMart ship internationally?

We ship neon signs worldwide. Shipping times and costs vary by destination. We use reliable partners for safe and prompt delivery. Customs clearance may impact delivery times.

What is the iDecoMart return policy?

Contact customer support for neon sign issues. Custom orders have different return policies. Our goal is your satisfaction.

How do I initiate a return or exchange?

Contact customer support with order details for return or exchange instructions.

What warranty is provided with iDecoMart products?

Neon signs have a two-year warranty for material and workmanship defects. Contact us for assistance within the warranty period.

How do I contact iDecoMart customer support?

Contact our customer support team via email, phone, or live chat for assistance with orders, products, or customization options. Visit our Contact Us page for details.

What after-sales support is available?

We offer complete after-sales support, including installation help, troubleshooting, and maintenance. Contact us for assistance post-purchase.

What are the differences between LED neon and traditional glass neon?

LED neon is durable, energy-efficient, and safe. It is shatterproof, low voltage, and cool to the touch for various applications.

Is LED neon more environmentally friendly?

LED neon is eco-friendly, using less energy and durable materials to reduce waste over time.